埃里克•勒梅, 产品经理 in 加拿大蒙特利尔,QC
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埃里克•勒梅

验证专家  in 产品管理

产品经理

位置
加拿大蒙特利尔,QC
至今成员总数
2019年7月22日

埃里克 is a senior product management leader and startup executive for the world's most admired companies—F500s like 苹果, 埃森哲咨询公司, HCA医疗, 彭博, and Equifax—and fast-growing startups like Moka (acquired), A.Team, Braintrust, Nourish (YC), ClearEstate, and BoomPop. He launched products used by millions of people in fintech, 零售, 银行, 旅游和招待, 及电子商贸界别. 埃里克的超能力是速度. 他能够快速且有利可图地验证、构建和扩展产品.

项目的亮点

Delivered 苹果's Most Secretive/Innovative 零售 Products
领了一个小, fast-moving team of consultants to help 苹果 零售 innovate more quickly and deliver its most secretive/innovative products.
Built + Exited Fastest-growing Fintech in Canada
领导产品团队,建立了加拿大增长最快的金融科技公司. Successfully acquired in April 2021 by Mogo (TSE: MOGO). 摩卡是加拿大的橡果. Round up your purchases and invest the spare change.
Built + Scaled Team Experiences Platform
Acted as head of product and founding PM and helped build virtual 事件 and 公司赠送 marketplace. rew it to a $22 million run rate in less than 13 months.

专业知识

工作经验

产品主管|顾问

2023 - 2023
HCA医疗保健(F500)
  • Worked with the innovation arm of HCA医疗保健(F500) to build a system that reduces nurse overwhelm, 能够公平分配工作量并改善患者护理.
  • Built a system that systematized patient work intensity (how much effort to provide patient care) and leveraged nurse schedules, 能力, 熟练地建立一个公平分配的护士到病人的分配.
  • Helped head nurses and facility supervisors get a view of the overall health of their facilities.

产品副总裁|执行团队

2022 - 2023
ClearEstate
  • 在北美建立了一个技术支持的遗产规划/遗产结算服务, 帮助家庭优化他们的遗产和解决遗产的亲人.
  • 使个人/家庭能够制作遗产规划文件(例如.g., will), consolidate their assets, and get recommendations to optimize the legacy they leave behind.
  • 聘请了, 训练有素的, and led a product team of seven people—product managers, 产品设计师, 产品研究人员.
  • Served as a VP of product and executive and helped scale a company from 25 to 100 people across product, 工程, 操作, 销售和市场营销, 和合作伙伴.
  • Secured large-scale partnerships with several of Canada's Big Six banks and largest independent wealth firms.
  • Raised more than $21 million from top-tier fintech investors.
  • 在不到3年的时间里建立了一个高利润率(利润)的业务.5年.

Head of Product | Executive Team

2021 - 2022
Boompop
  • Built a virtual 事件 marketplace and grew it to a 22 million run rate in less than 13 months. Customers feature the world's most admired companies like Google, 亚马逊, 网飞公司, Spotify, 埃森哲咨询公司, 三星, 等.
  • Led the creation of a new line of business: 公司赠送. Brought it to the market-product fit.
  • 为业务设计所有关键的端到端操作工作流, from booking received to the event held, 并为活动提供工具包.

产品主管顾问

2020 - 2021
苹果
  • 领了一个小, fast-moving team of six—a product manager, 一个设计师, 还有四名工程师——负责苹果最隐秘/最具创新性的项目.
  • 建立原型,帮助苹果验证创新的零售体验.
  • 在所有苹果商店提供改变游戏规则的数字体验(详见保密协议).

产品主管(顾问)

2019 - 2020
彭博
  • 领导一个由8名顾问组成的团队——6名工程师、1名初级项目经理和1名设计师.
  • 通过采访彭博社的团队和举办研讨会来研究这个问题.
  • Led product 策略, designed and launched a new product, and led change management initiatives.
  • 为彭博高管提供持续的状态更新和演示.
  • Participated in scoping and selling additional services actively.

VP of Product | Founding Team | Employee #1

2016 - 2019
Moka
  • Spearheaded the product/design team—two PMs and two 产品设计师—and a team of 10 engineers.
  • 拥有远见, 值, 策略, 路线图, 还有产品(原生应用), 后端工作流, 第三方集成, 和更多).
  • 通过面对面的访谈进行市场调查和客户发现, 应用内聊天, 用户测试.
  • 领导与银行、金融科技、抵押贷款和保险经纪公司的合作谈判.
  • 聘请了, built, and 训练有素的 teams (product, design, customer success, marketing, and 操作).
  • 设计、构建和自动化工作流(客户成功和财务操作).

产品总监

2015 - 2016
波特和赛尔
  • 领导一个三人团队——一个产品经理,一个产品设计师和一个增长专家.
  • 拥有愿景,USP,路线图,设计和进入市场策略.
  • Supervised the web and native apps (iOS and 安卓).
  • 部署新的收入流,六个月内收入增长80%, and lowered COGS by 65% over the same period.
  • Owned pitching for the largest accounts (boutique hotel chains).
  • 参与M&A talks for a potential acquisition by a travel giant.

产品主管|风险

2014 - 2015
Paysafe集团
  • 为所有电子商务业务构建了公司的全球入职工具.
  • 领导所有风险产品的产品策略、路线图、设计、构建和上市.
  • 创建商业案例、定价策略、敏感性和分析.
  • 设计ed and deployed a proprietary risk rules engine and workflow tool for evaluating merchant and transactional risk.
  • 将内部能力产品化,并将风险管理作为服务出售给我们的合作伙伴.

顾问

2011 - 2014
埃森哲咨询公司
  • Led teams of 20–30 engineers in both onshore and offshore teams to deliver large-scale projects for Fortune 500 companies.
  • 与埃森哲全球专家合作,将内部能力产品化.
  • Interviewed client teams and captured needs and requirements.
  • 管理陆上和海上开发团队(印度、毛里求斯).
  • 领导大型客户团队的变更管理计划和培训.

Delivered 苹果's Most Secretive/Innovative 零售 Products

http://www.Apple.com

领了一个小, fast-moving team of consultants to help 苹果 零售 innovate more quickly and deliver its most secretive/innovative products.

Our team's objective was to build prototypes as quickly as possible and help 苹果 validate its most strategic and impactful 零售 projects. 我们的产品影响了全球数以百万计的客户.

One product we built for 苹果 零售 is to enable customers to get an 苹果 Watch band size recommendation by hovering their hand above an iPhone placed on a table. This leverages cutting-edge technology under the hood and delivers a magical 零售 experience to all 苹果 customers. 其他项目在NDA下.

I led product management and the team of consultants and managed the relationship with 苹果.

Built + Exited Fastest-growing Fintech in Canada

http://www.moka.ai

领导产品团队,建立了加拿大增长最快的金融科技公司. Successfully acquired in April 2021 by Mogo (TSE: MOGO). 摩卡是加拿大的橡果. Round up your purchases and invest the spare change.

作为产品副总裁和公司的第一个员工,以下是我的职责:

• Defined 路线图, built and scaled products, and led teams.
•第一个全职员工.
• Ran betas with a community of power users.
• Drove early marketing bringing CAC from $23 to $16.
• Built the customer success team.
• Automated and scaled financial 操作.
• Worked with legal to build brokerages.
• Led partnership talks with banks and fintech.

亮点:
• Fastest-growing fintech in Canada.
• Largest robo-advisor in Canada (clients served).
• Acquired Tactex Asset Management.
• Enabled Canadians to donate to over 10,000 charities.
• 25x user growth, 35x revenue from Seed to Series A.
• 73% of new signups upgraded to the premium product.
• Increased MRR from $45,000 to $100,000 in one month.
• Acquired users at less than $10 CAC (blended).
• Top fintech app in App Store with a 4.五星级评级.

Built + Scaled Team Experiences Platform

http://boombox.events

Acted as head of product and founding PM and helped build virtual 事件 and 公司赠送 marketplace. rew it to a $22 million run rate in less than 13 months.

Work-from-anywhere has changed the way we live and work. 建立强大的以人为本的文化比以往任何时候都更加重要.

Boompop的使命是通过虚拟事件帮助团队建立人与人之间的联系, IRL经验, 公司赠送, and a virtual hub for managing team experiences.

Boompop is one of the fastest-growing startups and is now a virtual 事件/公司赠送 spaces leader. 我负责产品管理.

我的成就:

• 22 million run rate in less than 13 months
• Immediate payback on each event sold and LTV/CAC > 3
• Leader in the virtual 事件 space
• Upcoming leader in the 公司赠送 space
•获得了Airbnb、Uber、SpaceX、Hims and Hers等公司的投资.

Effective Data Management and Collaboration of 彭博 Teams

http://www.Bloomberg.com/

Launched a product to help 彭博 teams manage data better, 更有效地合作, 建立新的数据产品.

The product enables 彭博 teams to manage data better, 更有效地合作, and build innovations for over 300,000个下游客户.

作为产品主管, I led a squad of ten consultants comprised of product managers, 产品设计师, 和工程师.

本产品:
•帮助数据团队记录和协作彭博的全球交易所数据模型.
• Promotes a pathway to a single source of truth.
•在整个业务中沟通和执行彭博社的标准.
•帮助交换数据,更好地与工程师沟通数据需求.
• Enables 彭博 to consistently deliver complex global Exchange data to downstream customers.
•为整个业务提供端到端的数据沿袭, 使面向客户的企业团队能够更好地为客户服务.

市场策 for Equifax

为世界上最大的征信机构制定了逐步进入市场的战略.

Equifax is the largest credit bureau in the world.

We analyzed a big market problem, interviewed prospective customers, 并制定了进入市场策略,将产品推向一个新的垂直领域. 细节保密.

I led the product and a team of consultants.

Global Merchant Onboarding Platform (Payments)

Product lead for a new global merchant onboarding solution for one of the largest payments companies in the world.

愿景:
A unifying global online application 策略 that maximizes new account adoption and revenue across the company's products and regions and targets users through a scalable, 非常高效。, and secure user enrollment experience.

I was the product lead on this high-visibility product. 我负责几个产品迭代的产品设计、构建、部署和上市.

高级解决方案:
• Onboarding front-end application.
•风险管理后端.
• Built on top of risk adjudication (risk scores and workflow tools) and identity modules with integrations with third-party credit bureaus.
• Workflows entirely adapted to the merchant's region.
•友好的合作伙伴,使我们的合作伙伴登上他们的商户.

最引人注目的胜利:
• Onboarding time slashed from 21 days down to a few hours.

Guest Engagement Platform for the Hospitality Industry

Built a guest engagement platform enabling hoteliers to engage and up-sell the guest across the entire travel experience.

I led the product and design teams to build a check-in solution for leading hospitality brands in North America.

挑战:
•每天有35%的库存可供升级.
•60%的水疗房闲置.
• Serious money left on the table: The hotel industry is severely lagging behind the airline industry. Hotel ancillary revenue only represents 10% of total revenue (vs. 航空业占30%).

A new take on the hospitality industry:
• Create a guest engagement platform enabling hotels to engage and up-sell their guests across the entire travel experience.
•添加一个简单的签入解决方案.
• Omni-channel messaging (email, apps, and SMS).
•打造销售引擎, enabling hoteliers to up-sell on-site amenities and TripAdvisor tours/attractions (first partner on API).
• Add a ticketing back-office, streamlining 操作.
• Cross-platform functionality: iOS, 安卓, and web apps.

结果:
•每次入住带来30美元(平均105美元)的新增辅助收入.
• More than a 12% guest NPS increase on average.

我们新平台的成功创造了酒店业的新规范. It attracted the interest of the biggest players in travel, leading to the company's acquisition.

Validation and Successful Beta Launch for a Full-stack Fintech

Ran the beta and validated a new way for millions of Canadians to get advice and purchase financial products.

领导市场研究和客户发现,开发新的全栈金融科技.

计划:
•在几个月内亲自采访了100多名加拿大人.
• Built prototype and conducted user testing.
• Closed ten key revenue partnerships, 包括银行, 房地产经纪人, 抵押贷款经纪人, 生命保险公司(, 车), 还有理财规划师, 举几个例子.
•推出了一款非常便宜的, 主要是线下测试,对关键用户进行教育和推广金融产品.

亮点:
• After a few months of experiments, we achieved a 5% closing rate on mortgages, 7%的租客保险, 9%用于财务规划,只需要最少的额外工程.
• Gained quick buy-in from leadership to double down on these three verticals and continue pursuing new ones.

Asset 分析 (Large 公用事业公司 Company)

Led应用测试, 部署工作, 并为三个独立的业务客户线改变管理计划.

The Asset 分析 solution allows our clients to determine the health of their power stations, 传输, and distribution lines in real-time.

I managed the onshore and offshore development teams (India and Mauritius) for all aspects of the application testing of algorithms (more than 1,000)和站点风险评分. 我还领导了部署后的变更管理和培训计划. 该项目经过几波(年)成功交付。.

New platform to help Chief Security Officers mitigate human risk

http://elevatesecurity.com/solutions/engage/

带领顾问团队为Elevate Security开发新产品, 一个基于sf的创业公司, helping them raise a Series A round of financing

Elevate Engage帮助首席安全官(cso)降低组织风险.

Engage ingests and analyzes data from across the enterprise to identify and score individual risk based on 行为 and attack history.

Armed with visibility into the people, 行为, 和模式, they can build an organizational human risk profile and engage employees via campaigns to build improvement plans and promote better 行为.



Testimonial (on LinkedIn profile)
•罗伯特•弗莱(首席执行官):“我真的很高兴看到埃里克领导他的团队. 作为项目经理,他带来了大量的精力和专注力,这表明他的工作效率很高, outcome-oriented and fast his teams deliver. 埃里克每天带来的动力、直率和激情值得称赞!"
2014 - 2015

Program Graduate in Startup Incubator

Founder Institute - San Francisco, USA

2007 - 2011

Bachelor's Degree in Engineering

McGill University - Montreal, Quebec, Canada

2014年6月至今

Project Management Professional (PMP)

采购经理人指数

工具

Trello, Asana, Jira, ETL, Figma

行业专业知识

银行 & Finance, Marketplaces, Hospitality

范例

快速原型, 敏捷, Scrum, B2C, B2B2C, 敏捷产品管理, 敏捷工作流, Business to Business to Consumer (B2B2C), 敏捷项目管理, 看板

其他

欧博体育app下载, User Experience (UX), Discovery, Product Planning, Native 移动 Apps, Web & 移动应用程序, Fintech, 产品路线图, 产品愿景, 电子商务, 客户发现, 产品市场健康, 最小可行产品(MVP), iOS, 安卓, 对讲机, 远程工作, 线框图, B2B, 移动, 产品管理, 业务分析, 需求, 产品策略, 营销计划, 用户研究, 商业模式, 产品设计, 产品营销, 产品框架, 创新, 产品的所有权, 产品发现, 产品交付, B2B产品管理, 企业对消费者(B2C), 沟通, 营销策略, 市场营销, 设计, 商业策略, 增长, 策略, 市场研究, 货币化, 盈利模式, A / B测试, 内容, 旅行, 市场研究 & 分析, 用户体验研究, 分析, 漏斗优化, 业务发展, 合作伙伴关系, 业务案例, 销售, 金融建模, 反应本地, 具有多重市场, 双边市场, 市场策, 品牌, 数字营销, 预订应用程序, 产品的增长, Web应用程序开发, 用户界面(UI), 铅一代, 搜索引擎营销(SEM), 测试程序, 零售 & 批发, 路线图, Web应用程序, 筹款, 增长的市场营销, 创业公司, 反应, 原型设计, 节点.js、Web UI、社交网络、API集成、竞争研究、早期创业公司

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